How to find out whether your car has been towed:
- Call one of the following phone numbers:
- Moscow Transport hotline at +7 495 539-54-54 or 3210 (for cell phones)
- State Traffic Safety Inspectorate Dispatch Center at 02 or 112 (for cell phones)
- Car impound section in Moscow Parking
- Services: Vehicle Towing Information in Moscow Transport
Or go to mobile applications:
- At parking.mos.ru and mos.ru
- Moscow parking app
- Send a free SMS to 7377 with a following Cyrillic text (only if your device supports a Cyrillic keyboard layout): ЭВ П Vehicle Plate Number (e.g: ЭВ П А234АА177)
To unsubscribe from notifications, send a free SMS to 7377 texting ЭВ СТОП (only if your device supports a Cyrillic keyboard layout) Dial the mobile phone command * 377 #, select Transport (press 3), then Evacuation (press 2), then Subscribe (press 2)
Information about the vehicle towing appears 15 minutes after the actual towing time.
Remember to check the address of the tow lot, name and address of the State Traffic Safety Inspectorate and Moscow Administrative Road Inspection subdivisions that carried out the detention
How to take back the towed vehicle from the tow lot?
- Contact the State Traffic Safety Inspectorate and Moscow Administrative Road Inspection that carried out the detention and provide the following documents:
- Driving license
- Vehicle Registration Certificate
- Compulsory third-party car insurance certificate (for State Traffic Safety Inspectorate only)
If requested documents are left in the vehicle, you need to proceed to the tow lot, fill in the form to gain access to the vehicle, take all necessary documents and then visit the State Traffic Safety Inspectorate / Moscow Administrative Road Inspection subdivision that carried out the detention. Tow lot operate around the clock.
- Pay for vehicle transferring and storage with a 25% discount before you get your vehicle back
- Get your vehicle back and you will have 60 days for paying the vehicle transferring and storage fee (but with no discount)
a) Via payment terminals at tow lot (with a card or in cash)
b) In any bank or with any cash-in ATM
c) Via Moscow parking application